Visa Debit Card®

What's better than a regular Visa® card? A Florence Bank Visa Debit Card that works just like a check and can be used to make purchases anywhere Visa is accepted. With our Visa Debit Card, the money you spend will be deducted directly from your checking account. It has all the convenience of a credit card, but without an annual fee, interest charges or service fees. And you can use your Florence Bank Visa Debit Card locally, or anywhere in the world you travel that accepts Visa.

Visa Debit Card Features

  • More secure than cash or checks
  • Use like a credit card, without any interest
  • Worldwide acceptance at millions of locations*

*For your safety, at times we may restrict debit card access in certain high risk geographic areas. Please click the Restricted Areas link to review the current list.

Verified By Visa®

Verified by Visa® is a service that will let you use a personal password with your Visa debit card to give you added security that you are the only person who can make purchases online using your debit card. To sign up for this service, click here

Personalized Debit Card

Who says banking has to be so serious? Personalize your debit card by uploading a photo of your kids, the beach, your dog, or any of your favorite images you'll enjoy seeing every time you use your card. You can instantly upload photos from Facebook, Flickr, or Picasa, or you can choose from our photo gallery that offers over 100 photos from four local photographers, including images of landscapes, flowers, animals and shots taken in and around the Pioneer Valley.

Design Now


  1. Choose a photo from our gallery or upload your own photo from your computer, Facebook, Flickr or Picasa.
  2. If you upload your own photo, you can resize, flip, or rotate your photo to get a perfect fit. 
  3. Click "customize my card", and enter your first and last name. You can then review your card to see how it will look when it's printed.
  4. Enter your authenticated information and agree to the user agreement.
  5. You're done! You should expect to receive your card within 5 business days.

For more information regarding Personalized Debit Cards, including image requirements and FAQ's, click here. 


If you want to do something good for the environment and simplify your recordkeeping at the same time, eStatements can help you do both. Quicker than statements delivered through traditional mail, eStatements can be downloaded to your computer or financial software. You can view them from any computer, and the secure password-protected site protects your information.

Service Features

  • Faster delivery than mail
  • Safer than paper statements
  • Better for the environment 
  • Reduce paper waste
  • Securely encrypted access
  • Simplifies record keeping

If you have any questions regarding eStatements, please call us at 413.586.1300 or 800.644.8261.

For instructions on how to sign up, click here.

Mobile Banking

Now you can use your cell phone or smart phone for one more thing: banking. Available to all personal checking account customers, Florence Bank Mobile is a secure service that allows you to manage your accounts anywhere you go. Check your balances, initiate fund transfers, and even find Florence Bank branches and ATM locations. 

Mobile Banking Options available:

  • Mobile application (Available for iPhone and Android devices)
  • Text banking
  • Mobile browser

Service Features
  • Check balances and account history
  • View transactions
  • Easily transfer funds between your accounts
  • Real time integration
  • Manage login information
  • You can register online or from your phone, no online banking sign-up is required

Register Now

Need to manager your devices once you have registered? Click here to visit our mobile banking center.

* Standard data and text messaging rates may apply.

Online Banking + Bill Pay

Streamline paying your bills with our online banking, and you'll have more time to do the things you love to do. With Florence Bank Online Banking, you can transfer funds, pay and receive bills, check balances, and more. 

Service Features
  • No monthly service fee
  • Online bill pay 
  • Save money on postage and reduce paper waste
  • Set up one-time or recurring payments
  • View account information
  • Transfer funds
  • Check balances
  • eStatements for faster and easier record-keeping
  • View images of cleared checks
  • Export to Quicken® and other personal financial management software

For 24-hour Online Banking support, call #877-632-9099.

Register Now

Smart ATMs

If we made depositing money any easier, we'd be putting it in the bank for you. With our Smart ATMs at many of our locations across Hampshire and Franklin County, you can deposit cash and checks without using a deposit slip or envelope.

Service Features

  • No envelope deposits for cash and checks
  • Easy-to-use color touch screen menus
  • Deposit up to 30 checks and 50 bills per transaction
  • Multiple deposits during the same session
  • Enhanced image receipts

  • Stack your checks neatly
  • Insert a maximum of 10 checks per transaction
  • Endorse each check
  • Unscanned checks will be returned to you by the ATM